FAQ & Privacy Policy

[vc_row lg_spacing=”padding_bottom:90″][vc_column][tm_heading custom_google_font=”” align=”center” text=”F.A.Q.” font_size=”lg:34″][tm_spacer size=”lg:30″][tm_heading tag=”div” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#3b1308″ text=”We welcome everyone! But reserve the right to refuse service at anytime for
disrespectful client behavior. Time at the spa is supposed to be relaxing and positive. Here are some easy tips to answer some common questions…” max_width=”900px”][tm_spacer size=”sm:30;md:40;lg:70″][vc_row_inner][vc_column_inner width=”1/2″][tm_accordion items=”%5B%7B%22title%22%3A%22Groupon%3F%22%2C%22content%22%3A%22Groupon%E2%80%99s%20are%20for%20new%20clients%20and%20are%20one%20Groupon%20per%5Cnperson.%20If%20you%20have%20already%20used%20a%20Groupon%20you%20no%20longer%5Cnqualify%20to%20use%20a%20second%20Groupon.%20Groupon%E2%80%99s%20do%20not%5Cninclude%202%25%20Minnesota%20care%20tax%20or%20gratuity.%20You%20will%20be%5Cnasked%20to%20pay%20Minnesota%20care%20tax%20before%20you%20receive%20your%5Cnfirst%20appointment.%20If%20your%20Groupon%20is%20expired%20the%20value%20you%5Cnpaid%20for%20the%20Groupon%20never%20expires%20you%20are%20able%20to%20use%20the%5Cnexpired%20Groupon%20towards%20a%20treatment%20of%20your%20choice%20you%5Cnwill%20need%20to%20pay%20the%20difference%20in%20price.%20The%20reason%20we%20do%5Cnnot%20accept%20expired%20Groupon%E2%80%99s%20is%20the%20campaign%20is%20set%20up%20to%5Cnwork%20with%20our%20schedule%20and%20bring%20in%20a%20certain%20number%20of%5Cnguest%20per%20month.%22%7D%2C%7B%22title%22%3A%22Does%20pricing%20include%20tax%3F%22%2C%22content%22%3A%222%25%20Minnesota%20care%20tax%20is%20not%20included%20in%20our%20service%20menu%20pricing.%22%7D%2C%7B%22title%22%3A%22Does%20your%20salon%20accept%20gratuity%3F%22%2C%22content%22%3A%22Gratuity%20is%20accepted%20for%20all%20personal%20services%20both%20laser%20hair%20removal%20as%20well%20as%20skin%20care%2C%20the%20same%20as%20any%20service%20industry.%22%7D%2C%7B%22title%22%3A%22Is%20there%20an%20expiration%20date%20on%20packages%20purchased%3F%22%2C%22content%22%3A%22All%20services%20and%20packages%20purchased%20expire%20whether%20or%20not%20you%20have%20used%20them%2018%20months%20from%20purchase%20date.%22%7D%5D”][/vc_column_inner][vc_column_inner width=”1/2″][tm_accordion items=”%5B%7B%22title%22%3A%22What%20happens%20when%20I%20subscribe%20to%20your%20newsletter%3F%22%2C%22content%22%3A%22By%20submitting%20the%20form%2C%20you%20are%20consenting%20to%20receive%20marketing%20emails%20from%3A%20Joules%20Medspa%20and%20Laser%20Center%2C%2014840%20Granada%20Ave%2C%20Apple%20Valley%2C%20MN%2C%2055124%2C%20US%2C%20http%3A%2F%2Fwww.applevalleymedicalspa.net.%20You%20can%20revoke%20your%20consent%20to%20receive%20emails%20at%20any%20time%20by%20using%20the%20SafeUnsubscribe%C2%AE%20link%2C%20found%20at%20the%20bottom%20of%20every%20email.%20Emails%20are%20serviced%20by%20Constant%20Contact.%5CnWe%20do%20not%20sell%20your%20information.%20We%20will%20not%20over%20fill%20your%20inbox.%22%7D%2C%7B%22title%22%3A%22What%20happens%20if%20I%20cancel%20or%20do%20a%20%5C%22no%20call%2C%20no%20show%5C%22%3F%22%2C%22content%22%3A%22No%20call%20no%20shows%20as%20well%20as%20clients%20canceling%20with%20in%2024%20hours%20of%20their%20appointment%20will%20be%20charged%20a%20cancelation%20fee%20at%20full%20value%20of%20appointment%20scheduled.%20Please%20respect%20our%20work%20schedule%20and%20help%20us%20keep%20our%20pricing%20low.%20I%20still%20have%20to%20pay%20staff%20in%20the%20event%20you%20do%20not%20come%20to%20your%5Cnscheduled%20appointment.%22%7D%2C%7B%22title%22%3A%22Can%20I%20use%20my%20cell%20phone%20in%20the%20establishment%3F%22%2C%22content%22%3A%22Please%20turn%20cell%20phones%20off%20in%20the%20reception%20area%20and%20be%20courteous%20to%20other%20guests%20in%20the%20reception%20area.%22%7D%2C%7B%22title%22%3A%22Can%20I%20bring%20my%20child%20to%20the%20appointment%3F%22%2C%22content%22%3A%22Please%20do%20not%20bring%20children%20to%20your%20appointments.%20Children%20are%20not%20allowed%20in%20the%20treatment%20room%20and%20it%20does%20not%20work%20for%20us%20to%20watch%20your%20child%20while%20you%20are%20getting%20services%20done.%22%7D%2C%7B%22title%22%3A%22What%20is%20the%20return%20policy%3F%22%2C%22content%22%3A%22All%20sales%20are%20final%2C%20in%20the%20event%20you%20purchase%20and%20decide%20you%20do%20not%20want%20what%20you%20purchased%20you%20will%20receive%20store%20credit%20towards%20another%20service.%20This%20is%20to%20limit%20the%20amount%20of%20accounting%2C%20paperwork%20and%20credit%20card%20service%20fees%20involved%20in%20refunds.%22%7D%5D”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” background_color=”secondary”][vc_column][tm_spacer size=”sm:30;md:40;lg:70″][tm_heading custom_google_font=”” font_weight=”600″ align=”center” text_color=”primary_color” text=”LAST UPDATED SEPTEMBER 2018
” font_size=”lg:13″ letter_spacing=”2px” line_height=”1.15″][tm_spacer size=”lg:15″][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” text=”Privacy Policy” font_size=”lg:34″][tm_spacer size=”lg:30″][tm_heading tag=”div” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ffffff” text=”Please read our Privacy Policy carefully so that you can understand how we collect, use and disclose the personal information that you provide to us.” max_width=”900px”][tm_spacer size=”sm:30;md:40;lg:70″][/vc_column][/vc_row][vc_row][vc_column][tm_spacer size=”lg:70″][tm_heading custom_google_font=”” align=”center” text=”What Information Is Collected?” font_size=”sm:16;md:22;lg:30″ line_height=”1.3″][tm_spacer size=”lg:30″][tm_heading tag=”div” custom_google_font=”” align=”center” text=”We receive and store any information you enter on our website or give us in any other way, such as via telephone, electronic mail, online or otherwise. Here are the types of information we gather:” max_width=”900px”][tm_spacer size=”lg:45″][vc_row_inner][vc_column_inner width=”1/2″][tm_accordion items=”%5B%7B%22title%22%3A%22Contact%20Information%22%2C%22content%22%3A%22We%20collect%20and%20retain%20personal%20contact%20information%20that%20you%20submit%20to%20us%20voluntarily%20and%20this%20includes%2C%20but%20is%20not%20limited%20to%2C%20your%20name%2C%20mailing%20address%2C%20web%20address%2C%20telephone%20number%2C%20and%20e-mail%20address.%20Such%20contact%20information%20may%20be%20used%2C%20for%20example%2C%20to%20communicate%20with%20you%20when%20necessary%20with%20respect%20to%20transactions%20and%20services.%20Additionally%2C%20we%20may%20collect%20contact%20information%20provided%20to%20us%20during%20any%20correspondence%20relating%20to%20customer%20support%20or%20providing%20you%20with%20products%20and%20services.%22%7D%2C%7B%22title%22%3A%22Demographic%20Information%22%2C%22content%22%3A%22Our%20website%20provider%20may%20collect%20and%20store%20anonymous%20demographic%20information%20(such%20as%20your%20zip%20code)%2C%20and%20use%20this%20data%20to%20tailor%20your%20experience%20on%20our%20websites%2C%20provide%20content%20that%20you%20might%20be%20interested%20in%2C%20perform%20general%20improvements%20to%20our%20website%2C%20and%20display%20the%20content%20according%20to%20your%20preferences.%20Such%20demographic%20information%20may%20be%20shared%20with%20partners%2C%20market%20researchers%20and%20other%20third%20parties%20on%20an%20aggregate%2C%20non-personally%20identifiable%20basis.%20No%20personally%20identifiable%20information%20will%20be%20linked%20to%20such%20aggregated%20demographic%20information%20that%20is%20shared%20with%20third%20parties.%22%7D%2C%7B%22title%22%3A%22Other%20Information%22%2C%22content%22%3A%22Our%20website%20provider%20collects%20and%20stores%20certain%20types%20of%20information%20whenever%20you%20interact%20with%20our%20website.%20For%20example%2C%20servers%20track%20the%20type%20of%20web%20browser%20you%20are%20using%20and%20the%20page%20from%20which%20you%20link.%20Additionally%2C%20we%20log%20IP%20addresses%20(a%20unique%20number%20assigned%20to%20every%20computer%20on%20the%20Internet)%20in%20order%20to%20improve%20security%2C%20analyze%20trends%20and%20administer%20our%20website.%20Our%20website%20provider%20may%20track%20your%20movement%20within%20our%20website%2C%20the%20third-party%20website%20pages%20from%20which%20you%20were%20referred%2C%20access%20times%20and%20browser%20types.%20Our%20website%20provider%20uses%20this%20information%20to%20gauge%20the%20effectiveness%20of%20our%20website%2C%20track%20information%20for%20statistical%20purposes%20and%20to%20improve%20products%20and%20services.%20We%20may%20use%20such%20information%20for%20marketing%20purposes%2C%20and%20to%20display%20information%20to%20you%20that%20we%20believe%20might%20be%20of%20interest.%20In%20addition%2C%20such%20information%20may%20be%20shared%20with%20partners%2C%20market%20researchers%20and%20other%20third%20parties%20on%20an%20aggregate%2C%20non-personally%20identifiable%20basis.%20No%20personally%20identifiable%20information%20will%20be%20linked%20to%20such%20aggregated%20information%20shared%20with%20third%20parties.%20Our%20website%20provider%20may%20supplement%20the%20information%20you%20provide%20us%20by%20acquiring%20publicly%20or%20commercially%20available%20information%20as%20available%20in%20the%20public%20domain%20or%20from%20third%20parties%2C%20for%20instance%2C%20to%20verify%20your%20address%20or%20to%20update%20your%20information%20and%20to%20create%20a%20profile%20of%20your%20preferences%20and%20tie%20your%20personally%20identifiable%20information%20to%20information%20in%20the%20profile%2C%20in%20order%20to%20improve%20the%20content%20of%20the%20website%20for%20you%20or%20to%20inform%20you%20about%20products%20or%20services%20that%20we%20think%20will%20be%20of%20interest%20to%20you.%22%7D%5D”][/vc_column_inner][vc_column_inner width=”1/2″][tm_accordion multi_open=”1″ items=”%5B%7B%22title%22%3A%22Cookies%22%2C%22content%22%3A%22The%20website%20may%20use%20%5C%22cookie%5C%22%20technology%20for%20such%20purposes%20as%20enhancing%20your%20online%20experience%20by%20making%20it%20easier%20for%20you%20to%20navigate%20through%20the%20website%20and%20making%20certain%20features%20work%20better.%20Cookies%20are%20text%20files%20which%20are%20commonly%20deposited%20by%20websites%20on%20a%20user’s%20hard%20drive%20when%20the%20user%20visits%20a%20website.%20The%20file%20identifies%20a%20user’s%20computer%20and%20can%20record%20the%20user’s%20preferences%20and%20other%20data%20about%20the%20user’s%20website%20visit.%20We%20do%20not%20extract%20information%20about%20individual%20users%20during%20this%20process.%20Your%20web%20browser%20may%20enable%20you%20to%20disable%20cookies%2C%20but%20please%20note%20that%20certain%20services%20may%20not%20function%20correctly%20without%20it%20and%20your%20experience%20on%20our%20website%20may%20be%20hindered.%22%7D%2C%7B%22title%22%3A%22Third%20Party%20Cookies%22%2C%22content%22%3A%22We%20may%20use%20third-party%20advertising%20companies%20to%20serve%20ads%20on%20our%20behalf%20across%20the%20Internet.%20These%20companies%20may%20collect%20and%20use%20information%20about%20your%20visits%20to%20this%20and%20other%20websites%20and%20your%20interaction%20with%20our%20products%20and%20services%20in%20order%20to%20provide%20advertisements%20about%20goods%20and%20services%20of%20interest%20to%20you.%20However%2C%20no%20personally%20identifiable%20information%20(such%20as%20your%20name%2C%20address%2C%20email%20address%20or%20telephone%20number)%20will%20be%20connected%20with%20such%20information.%20They%20may%20use%20information%20about%20your%20visits%20to%20this%20and%20other%20websites%20to%20target%20advertisements%20for%20goods%20and%20services%20and%20may%20be%20used%20to%20keep%20track%20of%20user%20response%20to%20each%20advertisement.%20These%20targeted%20advertisements%20may%20appear%20on%20our%20Websites%20or%20on%20other%20sites%20that%20you%20visit.%20The%20anonymous%20information%20is%20collected%20through%20the%20use%20of%20a%20pixel%20tag%20or%20cookies%2C%20which%20are%20industry%20standard%20technologies%20used%20by%20most%20major%20websites.%20If%20you%20do%20not%20want%20such%20companies%20to%20collect%20this%20information%20you%20may%20opt-out.%20%5Cn%5CnTo%20learn%20more%20about%20the%20use%20of%20this%20information%20or%20choose%20not%20to%20have%20this%20information%20used%20by%20certain%20third-party%20advertising%20partners%2C%20please%20visit%20the%20Network%20Advertising%20Initiative%20at%20http%3A%2F%2Fwww.networkadvertising.org%2Fchoices%20or%20go%20to%20http%3A%2F%2Fwww.adobe.com%2Fprivacy.html.%20Please%20note%20that%20if%20you%20delete%20your%20cookies%2C%20use%20a%20different%20browser%2C%20or%20buy%20a%20new%20computer%2C%20you%20will%20need%20to%20renew%20your%20opt-out%20choice.%22%7D%2C%7B%22title%22%3A%22Telephone%20Recording%20and%20Monitoring%22%2C%22content%22%3A%22To%20ensure%20our%20customers%20receive%20quality%20service%2C%20we%20select%20phone%20calls%20for%20recording%20and%2For%20monitoring.%20These%20calls%2C%20between%20our%20customers%20(or%20potential%20customers)%20and%20employees%2C%20are%20evaluated%20by%20supervisors%20and%2For%20other%20representatives.%20This%20is%20to%20guarantee%20that%20prompt%2C%20consistent%20assistance%20and%20accurate%20information%20is%20delivered%20in%20a%20professional%20manner.%20In%20contacting%20us%20or%20purchasing%20our%20products%20or%20services%2C%20you%20hereby%20consent%20to%20any%20such%20call%20recording%20and%2For%20monitoring.%22%7D%5D”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column][tm_spacer size=”lg:70″][tm_heading custom_google_font=”” align=”center” text=”How is the Personal Information Used?” font_size=”sm:22;md:26;lg:30″ line_height=”1.3″][tm_spacer size=”lg:30″][vc_row_inner][vc_column_inner width=”1/2″][tm_accordion items=”%5B%7B%22title%22%3A%22Our%20Use%22%2C%22content%22%3A%22We%20receive%20and%20store%20any%20personal%20information%20you%20enter%20on%20our%20website%20or%20give%20to%20us%20voluntarily%20in%20any%20other%20way%20and%2C%20as%20permitted%20by%20law%2C%20may%20use%20it%20to%20contact%20you%20from%20time%20to%20time.%20We%20may%20contact%20you%20by%20telephone%20at%20the%20number%20your%20provided%20on%20registration%2C%20and%20may%20also%20send%20you%20information%20or%20offers%20from%20time%20to%20time%20to%20the%20postal%20address%20or%20email%20address%20we%20have%20on%20file.%20You%20further%20acknowledge%20that%20you%20are%20not%20required%20to%20agree%20directly%20or%20indirectly%20or%20enter%20into%20an%20agreement%20regarding%20our%20telemarketing%20efforts%20as%20a%20condition%20of%20purchasing%20any%20goods%20or%20services%20from%20us%20or%20our%20affiliates.%20If%20you%20would%20prefer%20not%20to%20receive%20marketing%20communications%20from%20us%2C%20please%20email%20us%20at%20privacy%40web.com.%5CnPersonal%20information%20that%20we%20collect%20will%20be%20stored%20and%20processed%20in%20the%20United%20States%2C%20where%20it%20will%20be%20subject%20to%20the%20laws%20of%20that%20country.%22%7D%2C%7B%22title%22%3A%22Agents%20and%20Service%20Providers%22%2C%22content%22%3A%22Our%20website%20provider%20may%20engage%20other%20companies%2C%20individuals%2C%20and%20affiliates%20to%20perform%20certain%20functions%20and%2For%20services.%20Examples%20may%20include%20processing%20credit%20card%20payments%2C%20removing%20repetitive%20information%20from%20customer%20lists%2C%20and%20offering%20electronic%20mail%20services.%20Your%20contact%20and%20financial%20information%20may%20either%20be%20collected%20by%20or%20shared%20with%20such%20third%20parties%20as%20necessary.%20Our%20website%20provider%20may%20contract%20with%20service%20providers%20to%20provide%20data%20collection%20and%20reporting%20services.%20When%20you%20visit%20our%20website%2C%20those%20service%20providers%20may%20collect%20information%20on%20our%20behalf%20about%20you%20in%20order%20provide%20us%20with%20aggregated%20data%20about%20our%20customers%20to%20assist%20us%20in%20conducting%20our%20business%20and%20delivering%20the%20more%20relevant%20products%20and%20services%20to%20our%20customers.%22%7D%5D”][/vc_column_inner][vc_column_inner width=”1/2″][tm_accordion items=”%5B%7B%22title%22%3A%22Disclosure%20Required%20by%20Law%22%2C%22content%22%3A%22We%20or%20our%20website%20provider%20may%20release%20account%20and%20other%20personal%20information%20when%20we%20are%20required%20to%20do%20so%20by%20law%2C%20court%20order%2C%20subpoena%20or%20other%20government%20or%20law%20enforcement%20authority%20or%20regulatory%20agency%2C%20in%20order%20to%20enforce%20agreements%2C%20or%20when%20we%20believe%20in%20good%20faith%20that%20disclosing%20this%20information%20is%20necessary%20or%20advisable%2C%20including%20for%20example%2C%20to%20protect%20the%20rights%2C%20property%2C%20or%20safety%20of%20us%20or%20our%20website%20provider%20or%20others.%20This%20includes%20exchanging%20information%20with%20other%20companies%20and%20organizations%20for%20fraud%20protection%2C%20credit%20risk%20reduction%20or%20other%20similar%20purposes.%20We%20may%20retain%20your%20information%20in%20our%20files%20after%20you%20terminate%20all%20your%20services%20with%20us%20to%20resolve%20disputes%2C%20enforce%20an%20agreement%2C%20and%20to%20adhere%20to%20the%20technical%20and%20legal%20requirements%20and%20constraints%20related%20to%20the%20security%2C%20integrity%20and%20operation%20of%20our%20website.%22%7D%2C%7B%22title%22%3A%22Changes%20to%20Privacy%20Policy%22%2C%22content%22%3A%22Due%20to%20the%20constantly%20changing%20nature%20of%20our%20business%2C%20we%20reserve%20the%20right%20to%20change%2C%20update%20or%20modify%20this%20Privacy%20Policy%20at%20any%20time%20at%20our%20sole%20discretion%2C%20and%20will%20post%20any%20new%20Privacy%20Policy%20here.%20Any%20such%20change%2C%20update%20or%20modification%20will%20be%20effective%20immediately%20upon%20posting%20on%20our%20website.%20By%20going%20to%20our%20website%20or%20utilizing%20our%20services%20you%20are%20deemed%20to%20have%20consented%20to%20our%20Privacy%20Policy%20and%20will%20be%20bound%20by%20its%20terms.%22%7D%5D”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]